To ensure that your visit to Terrigal and the experience of the conference is as enjoyable as possible, here is a list of Frequently Asked Questions which will hopefully provide you with all the information you need.

We encourage you to read through this before you attend. Please contact us if you have a question that we haven’t answered.

Symposium Venue

Where is the Symposium held?

The symposium is being held at Crowne Plaza Terrigal Pacific, Pine Tree Lane, Terrigal, NSW 2260

The venue provides complimentary underground secure car parking to all delegates.

90-minute drive from both Sydney and Newcaslte.

If you travel from Sydney

By Car
Via M2 Hills Motor highway, Pacific

By Train
Take Inter-city Rail: CNN – Newcastle Interchange via Strathfield, from Central Station. Disembark at Gosford Station and take Bus 68 on Donnison Street (0.5km from the station)

If you travel from Newcastle

By Car
Via Pacific Motorway

By Train
Take Inter-city Rail: CNN – Central via Strathfield, from Newcastle Station. Disembark at Gosford Station and take Bus 68 on Donnison Street (0.5km from the station)

You can express your interest in Coach Transfer during your registration process.

Coach Transfer – Airport to Terrigal
Date: 4 February, 2024
Time: 1:30 pm
Pick up point: Arrival Terminal 2, Sydney Domestic Airport

Coach Transfer – Terrigal to Sydney Domestic Airport
Date: 7 February, 2024
Time: 4:30 pm
Pick up point: Crowne Plaza Terrigal Pacific

During the Symposium

Dress Code

Casual Business attire is suitable for the symposium
Welcome reception – smart casual
Dinner – TBC

The registration desk location will be shared closer to the event. Please direct any questions you may have regarding registration, session attendance or other elements of the conference to Leishman Associates staff at this desk.

General Enquiries Desk Opening Hours will be shared closer to the event.

Delegates and exhibitors will be provided with an individual name badge, which will give you access to all sessions and social events that you have registered to attend. This must be worn at all times within the symposium venues.

In the lead-up to the conference, edits will be made to the program. See the latest version of the program on the website. Any changes to the symposium program during the conference will be announced during housekeeping notices each morning. You may also check with Leishman Associates staff at the registration desk.

Delegates are not permitted to use any type of camera or recording device at any of the sessions unless written permission has been obtained from the relevant speaker.

Free wireless internet access is available for the duration of the Symposium. The password and login details will be available at the registration desk.

PLEASE NOTE: The internet is not to be used to view or download any illicit material, including movies, music etc.

The members of the symposium organising committee and Leishman Associates accept no liability for personal accident of loss or damage suffered by any participant, accompanying person, invited observer or any other person by whatever means. Nor do we accept liability for any equipment or software brought to the symposium by delegates, speakers, sponsors or any other party. Please protect your personal property.

Do not leave laptops, cameras, and other valuable items unsecured. Be conscious of individuals who appear out of place and do not wear a symposium name badge. Advise Leishman Associates staff if this does not occur.

Registration fees do not include insurance of any kind. It is recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The insurance should cover loss arising from the cancellation of the conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the symposium managers for any person not holding insurance.

Various components of this event are being handled by Leishman Associates, a Professional Conference Organiser (PCO). Leishman Associates may be contacted regarding any matters relating to the event management. Further information about the PCO can be found at the following website: www.leishman-associates.com.au

If you have advised us of any special dietary requirements during the registration process, the caterers at each function have been provided these. A special buffet table will be set during the day for special diets. If you are unsure, please see venue staff.

Dietary abbreviations from Crowne Plaza Terrigal are as follows:

V – Vegetarian
VE – Vegan
NF -Nut Free
GF – Gluten Free
DF – Dairy Free
VEA – Vegan available
NFA – Nut Free available
GF – Gluten Free available
DF – Dairy Free available

We will not tolerate harassment of symposium participants in any form.

Symposium participants violating the Anti-Harassment Policy may be sanctioned or expelled from the conference without a refund at the discretion of the symposium organisers.

If you experience any bad behaviour and/or you feel uncomfortable or unsafe during the conference, please contact the Symposium Organisers

Speaker, Chairperson or Presenter

I am a Chairperson, what should I do?

Chairpersons will receive an email prior to the conference, reminding them of their responsibilities. If you are a chairperson and do not receive this, or have additional questions, please contact us at Leishman Associates (03 6234 7844).

Please bring your PowerPoint presentation with you to Terrigal. All speakers should present themselves to the AV technician in the session room at least one hour prior to their scheduled presentation time, to upload their presentation. Speakers are also requested to assemble in their session room 5 minutes before the commencement of the session, if possible, to meet with their session chair and to familiarise themselves with the room and the audio-visual equipment. There will be facility to test and modify your presentation if required within the Speakers’ Preparation Room.

All presentations need to be 16:9 in ratio.

All poster authors are requested to prepare their posters in A0, portrait format. We will be using display boards that will require velcro dots. We will have a limited supply on site so if you could bring your own, that would be appreciated.

Posters will be on display for the duration of the conference. Please bring your poster to the Registration Desk to receive advise on the location of your allocated poster board. Poster must be in position by morning refreshment on Monday 5 February and can be removed after the last session. Uncollected posters will be disposed of.

Accommodation

How do I pay for my accommodation?

If you have booked your accommodation when you registered, your credit card details have been provided to the hotel you have selected – please confirm this on check in with your hotel.

The hotel will take payment directly. If you have arrived 24 hours later than your indicated arrival day, you may find that you have forfeited your deposit. Please familiarise yourself with the Terms and Conditions of the hotel when booking via our registration portal.

If you will not be paying with your own credit card, and need to arrange payment before you arrive, the best way is via a credit card authorisation form enabling the hotel to process a third-party card.

As your booking will be made through a third-party channel and not through the organisers, you are required to make any changes to your accommodation direct with the hotel. Hotel policies for your booking will apply, see your confirmation email from the hotel for details.

Cancellation and Disclaimer

I need to cancel my registration, what do I do?

Cancellations must be received in writing – mail, email – to Leishman Associates. Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates. If you have not received acknowledgement within two business days, please contact Leishman Associates on (03) 6234 7844.

See our Terms and Conditions page for full details.

All intellectual property rights of the event, and all materials distributed at or in connection with the event is owned by the Host, Leishman Associates, Sponsors, &/or Speakers presenting at the event. Participants may not use, reproduce or allow anyone to use or reproduce any trademarks or other trade names appearing at the conference, content, or in any materials distributed at or in connection with the Conference for any reason without the prior written permission from the Host.

No part of the event may be recorded, reproduced or transmitted in any form or by any means, electronically or mechanically, including but not limited to video or audio recording, photography, photocopying or any other information storage or retrieval system known now or in the future, without the explicit written permission of the Host.

ACIS 2024 reserves the right to amend or alter any advertised details relating to dates, program and speakers, if necessary, without notice, as a result of circumstances beyond their control. All attempts have been made to keep any changes to an absolute minimum.

Not receiving event emails

I am not receiving event emails

Sometimes emails don’t get through firewall settings. To overcome this issue, please whitelist ariana@laevents.com.au and ariana@leishman-associates.com.au if you find you are not receiving symposium correspondence.